7bed FAQ — Answers for Bangladesh Players

Creating a 7bed account takes under two minutes. Visit 7bed.pro, tap the registration button, and enter your mobile number, a secure password, and your date of birth to confirm you are 21 or older. You will receive an OTP on your registered number to verify your identity. Once confirmed, your account is active and you can make your first deposit straight away.

The minimum age to register and play on 7bed is 21 years old. This policy is strictly enforced. 7bed verifies age during registration and may request a copy of your Bangladesh National ID or passport at any time. Accounts confirmed as belonging to players under 21 are immediately suspended and all associated funds are withheld.

KYC verification on 7bed requires a clear photo or scan of a government-issued ID — your Bangladesh National ID card or passport. For address verification, a recent utility bill or bank statement is accepted. Upload documents via your account settings or send them to [email protected]. Verification is typically completed within 24 hours and is required before your first withdrawal.

No — 7bed permits only one account per player. Duplicate accounts violate the Terms and Conditions and result in both accounts being suspended, with any winnings forfeited. If you have accidentally created a duplicate, contact [email protected] immediately. Our team will resolve the situation without penalty when reported in good faith.

To reset your 7bed password, tap 'Forgot Password' on the login page and enter your registered mobile number. An OTP will be sent to that number — enter it and create a new password. If your registered mobile number has changed, email [email protected] with your account details and identity document so our team can verify you and update your credentials securely.

7bed accepts deposits via bKash, Nagad, Rocket, and Upay — the most widely used mobile banking platforms in Bangladesh. Bank transfers through Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank are also supported. All transactions are processed in BDT and secured by SSL encryption. The full list of methods is shown in the cashier when you log in.

bKash deposits on 7bed are credited almost instantly — usually within 1 to 3 minutes of sending the payment. If your balance has not updated after 10 minutes, confirm you used the correct merchant number and contact [email protected] with your bKash transaction ID. Funds are available for play as soon as they are credited to your account.

The minimum deposit on 7bed is ৳100 BDT and the minimum withdrawal is ৳200 BDT. These limits apply across all supported payment methods including bKash, Nagad, and Rocket. Maximum limits vary by method and are shown in the cashier. 7bed does not charge fees on deposits or withdrawals, though your payment provider may apply its own transaction charges.

7bed processes withdrawal requests within 24 hours once your KYC is complete and no active wagering requirements remain on your balance. Most payouts to bKash and Nagad are completed within a few hours of approval. Your very first withdrawal triggers a mandatory KYC review if not already completed, so we recommend finishing verification in advance to avoid any delay.

7bed does not charge any platform fee on deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply its own transaction fee according to their standard rates. 7bed has no control over third-party provider charges. We recommend checking your payment provider's current fee schedule before initiating a transaction.

7bed offers cricket betting and live sports markets, live casino games including live dealer roulette, baccarat, and blackjack from providers like Evolution Gaming and Ezugi, hundreds of video slots from Pragmatic Play and other top studios, crash games including Aviator, and arcade-style titles such as Tower and God Fish Slicing. New titles are added regularly to keep the library fresh.

Yes — 7bed covers Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup, ICC tournaments, and international fixtures including Bangladesh Tigers Test and ODI matches. Both pre-match and live in-play betting markets are available. Markets include match winner, top batsman, highest opening partnership, total runs in an over, and many more cricket-specific bet types.

All slot and virtual games on 7bed use certified Random Number Generator (RNG) systems that are independently tested for fairness. Live dealer games are streamed in real time from regulated studio environments. Providers like Pragmatic Play and Evolution Gaming undergo regular audits by accredited testing labs. Sports betting results are determined solely by real-world match outcomes — 7bed has no ability to influence them.

Yes — 7bed is a mobile-first platform and no app download is needed. The site is fully optimised for Android and iOS and loads directly in your phone browser. All games, live betting markets, cashier, and account features work seamlessly on mobile. For the best experience, use a modern browser like Chrome or Safari on a stable 4G or Wi-Fi connection.

7bed's welcome bonus for new players is shown on the promotions page at the time of registration. Bonus amounts and structures are updated periodically. All bonuses come with wagering requirements that must be completed before bonus-derived funds can be withdrawn. The exact rollover multiple and any time limits are clearly stated when the offer is presented to you.

A wagering requirement (also called rollover) is the number of times you must wager the bonus amount before it converts to withdrawable cash. For example, a ৳1,000 bonus with a 10x wagering requirement means placing ৳10,000 in total bets before the balance is released. Your current rollover progress is always visible in your account dashboard so you can track it in real time.

No — bonus funds on 7bed cannot be withdrawn until all applicable wagering requirements have been met in full. Real-money deposits made alongside a bonus are subject to the same rollover if the bonus is accepted. If you prefer to skip a bonus and avoid wagering requirements altogether, contact [email protected] before depositing and we will note the opt-out on your account.

Yes — beyond the welcome bonus, 7bed runs ongoing promotions including free spins on selected slot titles, reload bonuses for existing players, and seasonal offers tied to major cricket events like BPL and IPL. Check the promotions section in your account regularly for current offers. Each promotion displays its own wagering requirements and expiry date so there are no surprises.

7bed uses 256-bit SSL encryption to protect all data transmitted between your device and the platform, including personal details and payment information. Account data is stored on encrypted servers with access restricted to authorised personnel. 7bed does not sell or share your personal information with third parties for commercial purposes. Regular security audits are conducted to maintain platform integrity.

To self-exclude from 7bed, email [email protected] and request a self-exclusion. Our team will suspend your account for a minimum of 6 months or permanently, based on your preference. During self-exclusion the account cannot be reopened before the exclusion period expires. You can also set shorter time-outs and deposit limits directly in your account settings without needing to contact support.

Yes — 7bed allows you to set daily, weekly, or monthly deposit limits in your account settings. Once applied, a limit cannot be exceeded and takes effect immediately. Lowering a limit is instant; increasing a limit requires a 7-day cooling-off period before the higher limit activates, giving you time to reconsider. These tools are free, always available, and there is no penalty for using them.

If you suspect unauthorised access to your 7bed account, change your password immediately via the account settings page, then email [email protected] to report the incident. Our security team will lock the account, review recent activity, and reverse unauthorised transactions where possible. Always use a strong, unique password and never share your login credentials with anyone, including 7bed support staff.